Privacy policy

Last updated: March 18, 2026

BILENKA LLC operates the BILENKA BRAND online store and website, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide customers with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information”, we mean information that identifies or can reasonably be linked to you.

Personal information does not include anonymized or de-identified data that cannot be linked to a specific individual.

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment Information

Payments are processed securely through third-party payment providers such as Stripe.
We do not store full payment card information on our servers.

Account Information

  • Username

  • Password

  • Preferences and settings

Transaction Information

  • Products viewed

  • Items added to cart or wishlist

  • Purchase history

  • Returns, exchanges, or cancellations

Communications

Information you send to us when contacting customer support.

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network information

Usage Information

Information about how you interact with our website, including browsing behavior and navigation patterns.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, or contact us

  • Automatically, through cookies and similar technologies when you use our website

  • From service providers, who help us operate our store

  • From third-party partners, where permitted by law

How We Use Your Personal Information

We may use your personal information to:

Provide and Improve Services

  • Process orders and payments

  • Deliver products

  • Manage your account

  • Process returns and exchanges

  • Personalize your shopping experience

Marketing and Advertising

We may send promotional emails or marketing communications.
You may unsubscribe from these communications at any time.

Security and Fraud Prevention

We use your information to detect and prevent fraudulent or unauthorized transactions.

Customer Support

To communicate with you and respond to inquiries.

Legal Compliance

To comply with applicable laws, legal processes, and regulatory requirements.

How We Share Personal Information

We may share your personal information with trusted third parties, including:

  • Shopify for website hosting and ecommerce services

  • Payment processors such as Stripe

  • Shipping and logistics providers

  • IT service providers and analytics services

We may also disclose information when required by law or to protect our legal rights.

Relationship with Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information in order to provide and improve the Services.

Information you submit on our website may be transmitted to Shopify and processed in accordance with Shopify’s privacy policies.

To learn more, please visit Shopify’s Privacy Policy:
https://privacy.shopify.com

Third-Party Links

Our Services may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Data Retention

We implement reasonable security measures to protect your personal information.

However, no online system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Receive a copy of your data

  • Object to certain processing activities

You may also opt out of marketing communications at any time.

To exercise your rights, please contact us.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States.

When transferring data internationally, we rely on appropriate legal safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated “Last updated” date.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

BILENKA LLC
790 East Broward Boulevard, Suite 615
Fort Lauderdale, FL 33301
United States

Email: bilenkabrand.ua@gmail.com

For the purposes of applicable data protection laws, BILENKA LLC acts as the data controller of your personal information.